Terms of service

Welcome to MADOX. The terms “we”, “us”, and “our” refer to MADOX. MADOX operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). MADOX is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. If you allow a minor to use the Services under your supervision, you are responsible for their activity.

You may be required to provide accurate, current, and complete information when using the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display product information accurately. However, product colors or appearance may vary depending on your device and settings.

We do not guarantee that product appearance or quality will meet your expectations. Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is not accepted until payment is successfully processed and confirmation is issued.

Once accepted, orders may not be canceled except as required by applicable law. Returns and refunds are governed solely by our Return & Refund Policy.

You represent that purchases are for personal or household use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Prices listed exclude applicable taxes unless stated otherwise. You agree to provide accurate payment and billing information and authorize us to charge your selected payment method.

We are not responsible for pricing differences between our store and third-party platforms.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery to the carrier, except where otherwise required by law.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services is owned by MADOX or its licensors and protected by applicable intellectual property laws. You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.

MADOX and Shopify trademarks may not be used without prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties. We are not responsible for third-party tools or their use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked through the Services. Accessing such sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

MADOX is powered by Shopify; however, all purchases are made directly with MADOX. Shopify is not responsible for sales transactions, products, or disputes. You release Shopify from claims related to purchases from MADOX.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and accept these policies.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by us without restriction or compensation. You confirm you have rights to any feedback you provide.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors and cancel orders if information is inaccurate, including after an order is placed.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful purposes, infringement of rights, harassment, fraud, spam, malware distribution, or interference with security. We may suspend or terminate access for violations.

SECTION 14 – TERMINATION

We may terminate your access at any time. Obligations incurred prior to termination remain enforceable. Certain sections survive termination by their nature.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available”, except where prohibited by law. We disclaim all implied warranties to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, MADOX and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless MADOX and Shopify from claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is held unenforceable, the remaining provisions remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and MADOX regarding the Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights without consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of India, and courts located in Kolkata, West Bengal shall have exclusive jurisdiction, except where prohibited by law.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time. Continued use constitutes acceptance of updated Terms.

SECTION 24 – CONTACT INFORMATION

Business Name: MADOX
Email: ankit18websites@gmail.com
Address: 13/A Benia Para Lane, Baranagar Bazar, Astha Apartment, Baranagar, Kolkata, West Bengal – 700036, India